Have questions? Learn about our products, ordering, shipment, and more by browsing our most frequently asked questions.
Don’t see your question here? Feel free to contact us, and we’ll get it answered right away.
We do! We can create custom orders of all shapes and sizes. Simply go here to fill out a custom order form, and we’ll get back to you with a quote in 24 hours.
Orders placed by noon EST will go out the same day if the item is in stock. Most orders ship within 1 to 3 business days.
Ultimately, you’ll choose your own shipping method when checking out. We ship via the U.S. Postal Service for standard orders and via FedEx® for expedited orders. If you require products for a specific date, please contact us to check availability and obtain detailed shipping estimates.
Custom orders are usually complete within 5 to 10 business days. This depends on the size and scope of the project.
Yes, we ship internationally via the U.S. Postal Service and FedEx®.
Yes, we have quantity discounts available for large orders. In addition, non-profits are charged no sales tax, and all orders outside the state of Michigan are not charged sales tax. Please contact us with the products and quantities you’re looking for to see if you qualify for a discount.
We use a varierty of different fabrics depedning on your project needs and flame retardant requirement.
The dimensions we list for each screen are the recommended sizes when they’re stretched from loophole to loophole. Please note that our screens take on a slightly concave shape when they’re stretched, so the viewing area will ultimately be slightly smaller when displayed.
To see our screens in action, browse our galleries.
We offer a variety of fabric projection screen sizes. Measure the inside diameter of your truss and choose the closest screen dimension. Keep in mind the bungees allow for a little adjust if needed.
All of our stretch fabric projection screens include bungees and a carry bag (if the size allows). Grommets screens do not included bungees. Additional carry bags can be purchased for $5 each and extra bungees can be found under our accessories page.
Yes, most of our in-stock products have a 14 day return policy if items are returned to us in a new and unused condition. Custom orders and custom printed products are not returnable. Buyer pays return shipping. We do not pay any import duties or taxes on international orders. Go here to read our complete return policy.
Still need an answer? Contact us!